Policies
Shipping & delivery policy
Where we deliver, how your delivery date and shipping charge are shown, and how to track your order.
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1.Where we deliver
We deliver to addresses across India through our courier partners. We do not ship outside India.
2.Your delivery date
- The estimated delivery date is shown at checkout, before you pay. It depends on the product, the quantity and your pin code.
- Production starts after your payment and your approval of the proof.
- Every date we show is an estimate, not a guarantee.
3.Shipping charges
The shipping charge for your order is shown at checkout, before you pay.
4.Tracking your order
Once your order is dispatched, we share its tracking details: sign in and open My orders to see the courier and the tracking number.
5.Your delivery address
- You are responsible for giving a correct and complete delivery address, pin code and phone number. If you spot a mistake, write to [email protected] or call +91 89800 71272 straight away.
- If a parcel has to be sent again because the address was wrong or incomplete, the new delivery is charged.
6.Delays and damage
- If your order is late, tell us: we help you chase the courier. We are not liable for delays outside our control, such as courier delays, bad weather, strikes or public holidays.
- If the parcel arrives damaged, tell us within 7 days of delivery, with photos of the items and the packaging. Our refund & cancellation policy explains how we put it right.
This page was last updated on .
Questions about shipping or delivery? Write to [email protected] or call +91 89800 71272. Our full contact details are on the contact page.